Cancellation/Refund Policy
Registration & Program Structure
 MONTH-TO-MONTH PROGRAM: Once registered, enrollment continues monthly
until you notify us of withdrawal via email at agtcinformation@gmail.com.
 To withdraw, email us before the 15th of the upcoming month. We cannot backdate
drop requests, so timely notice is important.
 Classes do not run on statutory holidays.
 Tuition is based on 4 classes per month. If 4 classes cannot be offered, tuition will be
adjusted. If there are 5 weeks in a month, the 5th weeks class will be cancelled as a
blackout day.

Annual Program Fee
 A non-refundable $50 (+HST) annual program fee is applied to each participant per
season (July 1 – June 30) each year.
 This fee covers Gymnastics Ontario insurance and is mandatory and transferable
to/from other affiliated clubs.
 This fee is not pro-rated for any reason throughout the season it is a set amount
determined by Gymnastics Ontario guidelines.
 Camp Fee $25(=HST), if an athlete is only registering for one week of camp. They are
eligible for the camp Gymnastics Ontario insurance which covers up to five visits.
Exceptions: Birthday parties and events only.

Make-Up Opportunities (Missed Classes)
 We offer makeup classes once a month for any and all participants that missed a class within the month. Makeup classes are offered on days that have a 5th day in the month and are at scheduled times (based on age and class level). 
 Makeups must be pre-registered for before the date of the makeup. No walk-ins permitted. 
 Space is limited, so register early. 
 Please note: there are no additional make-ups beyond the one make-up each month.

Payment & Fees
 A valid credit card is required to complete registration and secure your spot for all
month-to-month programs.
Accepted cards for online registration and recurring billing: Visa, Visa Debit,
Mastercard Debit.

Please note: AMEX is not accepted by our online payment system.
 If you wish to pay using AMEX, there are a few options:
o You may pay in person at the front desk using AMEX via our Square terminal
for:
 Punch passes (no card stored on file required)
 Full-year programs (no card stored on file required)
o For month-to-month tuition, you may also pay with AMEX before the 1st of
the month, in person.
 However, you are still required to keep a valid Visa, Visa Debit, or
Mastercard Debit on file for ongoing processing and registration
purposes.

 Declined or late payments will incur a $15.00 + HST fee.
 Tuition must be paid before attending class to avoid de-enrollment.
 If payment is not received by the next class, admittance will be restricted until the
balance is paid.

Discounts
 Sibling Discount: 10% off second and third child.
 Multi-Class Discount: 15% off second class for the same child.
 Late Registrations: Will be pro-rated.

Refunds & Credits
Punch Passes
 No refunds or credits will be issued for unused or partially used punch passes once
purchased.
 Please ensure you are selecting the correct pass for your schedule, as punch passes are
final sale.

Month-to-Month Programs
 Once registration and payment are completed for a given month, there will be no refunds
or credits for any reason.
 This includes missed classes, schedule changes, illness, or injury.
 Please ensure you notify us before the 15th of the month if you do not plan to continue
into the following month to avoid charges.

Recreational Full-Year Tuition (Prepaid Full Year savings option)
 Full-year tuition is due at the time of registration and applies to recreational programs
that are prepaid for the full Year 12 month from month of starting.
 Refunds are available for any cancellations received prior to the 6 month mark,
according to the following policy:
Cancellation Time Refund Minus Admin Fee

1. Before attending any classes Full refund

�� $50 (Parent & Tot /2 yr olds)�� $60 (Kindergyms & 1hr
specialty classes) �� $90 (All Recreational 1.5hr Programs)
��$110 (All Advanced 2 hr Programs)

2. After one class Adjusted refund

�� $120 (Parent & Tot /2 yr olds)�� $140 (Parent & Tot /
Kindergyms & 1hr specialty classes)�� $185 (All Recreational
1.5hr Programs) ��$250(All Advanced 2 hr Programs)

3. Cancel on or before the 6-month mark Flat refund amount

Flat Rate Refund
�� $250 (Parent & Tot /2 yr olds) �� $350 (Parent & Tot /
Kindergyms & 1hr specialty classes)�� $450 (All Recreational
1.5hr Programs) ��$550 (All Advanced 2 hr Programs)
��$1008 (Performance Teams 4 hr Programs)

 No refunds or credits will be issued after the 6-month cancellation deadline for any
reason, including injury or early withdrawal.

Performance Team (Month-to-Month Tuition Payment option & Cancellation Policy)
 Performance Team athletes are that are enrolled in a month-to-month payment plan.
 If you wish to withdraw, notice must be provided by the 15th of the month prior to the
intended last month (e.g., to stop in February, notice must be given by January 15).
 Following notice, one final month’s tuition is still required, even though the athlete
will not attend training during that final month.
 This policy ensures team planning and coaching commitments can be upheld with
consistency.

**All classes will prepare to finish at the :55 or :25 minute mark allowing time to change over classes.  
Please arrive on time for pick up.